Terms and Conditions

Effective Date: December 27, 2024

Welcome to KexoBabyMilk. By accessing and using our website kexobabymilk.com or making a purchase from us, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our site or purchasing any products.

1. Acceptance of Terms

By using this website, you agree to the Terms and Conditions set forth below. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

2. Changes to Terms and Conditions

We reserve the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website following such modifications constitutes your acceptance of the revised Terms and Conditions.

3. Product Information

We strive to provide accurate product descriptions, prices, and availability. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors or inaccuracies, and we may update product details as needed.

Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Additional fees for taxes, shipping, and handling may apply depending on your location.

4. Account Registration and Security

In order to make a purchase or access certain features on our website, you may be required to create an account. You agree to provide accurate and up-to-date information during registration and to keep your account information confidential.

You are responsible for maintaining the security of your account and for all activities under your account. If you suspect any unauthorized use of your account, please contact us immediately at info@kexobabymilk.com.

5. Order Acceptance and Cancellations

When you place an order on our website, you make an offer to purchase products subject to availability. Once we process your order and ship the products, a contract between you and KexoBabyMilk is formed. However, we reserve the right to refuse or cancel any order at our discretion, including but not limited to situations involving pricing errors, product availability issues, or fraud concerns.

If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed and shipped cannot be canceled.

6. Payment Terms

We accept payments through credit/debit cards, PayPal, and other methods available at checkout. All payments are due at the time of purchase. You agree to provide valid payment information and authorize us to charge your payment method for the full amount of the order, including applicable taxes and shipping fees.

Fraud Prevention: We take fraudulent activity seriously. If we suspect fraudulent behavior, we reserve the right to cancel your order and take appropriate action.

7. Shipping and Delivery

  • Shipping Options: Shipping fees and delivery options will be provided at checkout. We strive to process and ship orders promptly within 1-2 business days.
  • Delivery Time: Delivery times may vary depending on your location and the shipping method chosen. Please allow 5-7 business days for most domestic orders.
  • Shipping Restrictions: We currently only ship within the United States. International shipping is not available at this time.
  • Shipping Charges: The shipping costs are calculated during the checkout process and will be added to your total order amount.

8. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information about our return, refund, and exchange procedures. Our general return guidelines include the following:

  • Products must be in unused, unopened condition for returns.
  • Returns must be initiated within 30 days of delivery.
  • Refunds will be issued to the original payment method, excluding shipping fees unless the product is defective or damaged.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is the property of KexoBabyMilk or its licensors and is protected by U.S. and international copyright laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

10. Privacy Policy

Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, KexoBabyMilk is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our liability is limited to the total amount of your purchase.

12. Indemnification

You agree to indemnify, defend, and hold harmless KexoBabyMilk, its affiliates, employees, agents, and suppliers from any claims, damages, or expenses arising out of your use of the website, violation of these Terms and Conditions, or infringement of any rights of others.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas and the United States. Any disputes arising from these terms shall be resolved in the courts located in Texas.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: