Privacy Policy

Effective Date: December 27, 2024

At KexoBabyMilk, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website kexobabymilk.com or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with the best experience when using our website and purchasing our baby milk products:

Personal Information:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details, PayPal account details, or other payment methods.

Non-Personal Information:

  • Usage Data: Information about how you interact with our website, including browser type, IP address, and device information.
  • Cookies: We use cookies to enhance user experience, track usage, and improve website functionality. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill orders, process payments, and provide customer service.
  • Customer Support: To respond to inquiries and provide support related to your orders and products.
  • Improving User Experience: To improve our website’s functionality, troubleshoot, and personalize your experience.
  • Marketing and Promotions: To send promotional emails, newsletters, and updates about our products, offers, and discounts (you can opt-out at any time).

3. How We Protect Your Information

We are committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal data, including:

  • Encryption: Secure encryption methods are used to protect your payment information during transmission.
  • Access Control: Only authorized personnel can access your personal data.
  • Secure Servers: We use secure servers to store your personal data and payment information.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following reasons:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, or delivering products to you. These providers are obligated to keep your information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or respond to legal requests.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device to collect and store information such as:

  • Session Information: To help us remember your preferences and provide a more personalized experience.
  • Analytics: To track website usage, measure performance, and analyze trends.

You can disable cookies through your browser settings, but this may affect the functionality of the website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights related to your personal data:

  • Access: You have the right to request copies of your personal data.
  • Correction: You can request that we correct any information you believe is inaccurate or complete information that is incomplete.
  • Deletion: You can request that we delete your personal data under certain conditions.
  • Objection: You can object to the processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us at info@kexobabymilk.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. If you would like us to delete your data earlier, please contact us.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: