Shipping Policy

Effective Date: December 27, 2024

At Kexo Baby Milk, we are dedicated to providing our customers with a seamless shipping experience for our premium baby milk products. This Shipping Policy outlines the terms and conditions related to shipping orders placed through our website, [https://kexobabymilk.com].

1. Shipping Methods

We offer a variety of shipping options to meet your needs, including:

  • Standard Shipping
  • Expedited Shipping
  • Express Shipping

Shipping options will be displayed at checkout for your selection.

2. Shipping Costs

Shipping costs are calculated based on the total weight of your order, the selected shipping method, and the delivery location. Shipping fees will be clearly displayed during the checkout process before you finalize your order.

3. Order Processing Time

Orders are typically processed within 1-3 business days. Processing times may vary based on product availability and order volume. You will receive a confirmation email with tracking information once your order has shipped.

4. Delivery Timeframes

Delivery times depend on the shipping method chosen and the destination. Estimated delivery times will be provided during the checkout process. Please note that unexpected circumstances, such as extreme weather or carrier delays, may affect delivery schedules.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment through the carrier’s website.

6. Shipping Restrictions

Currently, we only ship within the continental United States. Unfortunately, we do not offer international shipping at this time. If you have specific shipping needs or questions, please contact our customer service team for assistance.

7. Damaged or Lost Shipments

If your order arrives damaged or if you believe your shipment is lost, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may include a replacement or refund depending on the circumstances.

8. Contact Information

For any questions or concerns regarding our Shipping Policy, please reach out to us:

  • Street: 514 Neely Ln
  • City: Joshua
  • State: Texas (TX)
  • Zip Code: 76058
  • Phone Number: (817) 202-0696
  • Email: info@kexobabymilk.com